Privacy Policy
Last updated: December 15, 2024
Summary: We collect minimal data necessary to provide our service. We don't sell your personal information. You control your data.
1. Introduction
Welcome to Roadie ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Roadie (the "App").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address (optional), display name
- Trip Data: Destinations, dates, travel preferences, custom stops
- Feedback: Support requests, reviews, and communications
2.2 Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers
- Location Data: GPS coordinates (only when you grant permission and use navigation features)
- Usage Data: App features used, time spent, crash reports
- Analytics: Anonymous usage statistics to improve the App
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the App
- Generate personalized travel itineraries
- Provide real-time navigation and location-based services
- Process transactions and manage subscriptions
- Send you updates, alerts, and support messages
- Analyze usage patterns to improve user experience
- Detect and prevent fraud or abuse
4. Location Data
We only collect location data when you:
- Explicitly grant location permission
- Use navigation or "nearby places" features
You can disable location access at any time through your device settings.
5. Third-Party Services
We use the following third-party services:
- Firebase (Google): Authentication, database, analytics, crash reporting
- Google Maps: Maps display and navigation
- Adapty: Subscription management
- Fal.ai: AI-powered itinerary generation
Each service has its own privacy policy governing how they handle data.
6. Data Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in these cases:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist in operating the App (under strict confidentiality agreements)
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of data at rest
- Regular security assessments
- Access controls and authentication
8. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. You can request deletion of your data at any time.
9. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Receive your data in a portable format
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at privacy@roadie.app
10. Children's Privacy
Our App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy, please contact us: